Privacy Policy

Overview

AMC Group and Hospitality, also referred to as AMC Group, respects your privacy and is committed to protecting the personal information you share with us through this website, enquiry forms, phone calls, email, WhatsApp, SMS, venue visits, and booking communications.

Information We Collect

We may collect personal identifiers such as full name, phone number, email address, billing address, and government ID proofs where required for venue booking safety, compliance, or internal booking verification.

We may also collect booking and event information such as preferred hall, event date, guest count, chosen venue branch, catering preferences, payment transaction references, bill or receipt references, and message details submitted by you.

When you use our website, we may collect technical usage data such as IP address, browser type, device information, pages visited, referral source, approximate location derived from technical data, and browsing patterns through cookies or similar technologies.

How We Use Your Information

Your information is used for legitimate business operations, including responding to enquiries, confirming venue reservations, coordinating site visits, issuing booking confirmations, processing payment references, generating bill numbers and receipts, managing venue administration, and providing customer support.

We may use your contact details to send operational updates such as booking confirmations, payment receipts, event reminders, venue coordination messages, and service-related notifications.

SMS, WhatsApp, and Communication Consent

By submitting your phone number during an enquiry or booking process, you consent to receive operational communications, including Service Inferred SMS, WhatsApp updates, calls, and email messages related to your enquiry, booking status, bill notifications, payment reminders, and event coordination. We do not engage in unauthorized promotional spam. You may opt out of promotional communications at any time.

Google Analytics and Facebook Pixel

We use Google Analytics and Facebook Pixel to understand website traffic, measure marketing performance, improve visitor experience, and evaluate the effectiveness of advertising campaigns. These tools may use cookies, device identifiers, browser information, page interaction data, and similar tracking technologies according to their own policies.

Cookies

Cookies help us understand how visitors use the website and improve our digital experience. You can restrict, block, or delete cookies through your browser settings. Some analytics and advertising features may not work as intended if cookies are disabled.

Data Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited information with trusted service providers such as payment gateways, SMS aggregators, email service providers, analytics platforms, advertising platforms, hosting providers, and professional advisors where necessary for business operations.

We may also disclose information where required by applicable law, regulation, court order, government request, or to protect the rights, property, safety, or operations of AMC Group and Hospitality.

Data Security

We maintain reasonable safeguards, including technical and organizational controls, to protect your personal details against unauthorized access, misuse, disclosure, alteration, or loss. No internet transmission or electronic storage method is fully secure, and you share information at your own discretion.

Data Retention

We retain enquiry, booking, communication, billing, and operational records for as long as necessary to provide services, comply with legal obligations, resolve disputes, maintain accounts, and support business administration.

Your Choices

You may request correction, deletion, or updates to your enquiry information by contacting us. Certain booking, payment, tax, or legal records may need to be retained where required by law or legitimate business purposes.

Contact

Registered address: No.11, 1st Main Road, Green Orchards, Green Orchards Layout, Byrasandra, Bannerghatta Main Road, Bengaluru Urban, Karnataka - 560041.

Phone: 8550009612. Email: info@amcgroupsandhospitality.in.