Refund Policy

No-Refund Policy

At AMC Group and Hospitality, venue bookings require dedicated allocation of calendar dates, personnel, operations, event preparation, and administrative planning. For this reason, all payments made to AMC Group and Hospitality, including advance booking deposits, partial payments, and full payments, are non-refundable.

Under no circumstances will cash, credit card, bank transfer, UPI, electronic, or direct refunds be issued once a booking is confirmed or once a payment receipt, bill, or confirmation reference has been generated.

Cancellation by Client

If a client chooses to cancel a booking, written notification must be submitted to AMC Group and Hospitality through email or other approved written communication. Cancellation will result in immediate forfeiture of all advance payments, deposits, partial payments, and booking amounts paid up to that point.

Rescheduling Requests

Although monetary refunds are not offered, rescheduling requests may be considered where event schedules change. Requests to change event dates must be submitted in writing to management at least 30 days before the originally scheduled event date.

Approval for date transfers is subject to venue availability, operational feasibility, existing bookings, and upper management discretion. A rescheduling request does not guarantee approval or automatic transfer of the booking.

Price Adjustments

If a rescheduled date falls during a peak season, revised tariff period, higher-demand date, or date with different service requirements, the client is responsible for paying any rate difference, tax difference, vendor cost difference, or additional operational charges before the event.

Non-Transferability

Unless approved in writing by AMC Group and Hospitality management, bookings, deposits, and paid amounts cannot be transferred to another person, event, client, venue, or service package.

Force Majeure and Operational Changes

In circumstances beyond reasonable control, including government restrictions, natural events, public safety concerns, power interruptions beyond venue control, or other force majeure events, AMC Group and Hospitality may work with the client to explore feasible alternatives. Such alternatives do not create an automatic right to refund.

Contact for Refund and Cancellation Questions

For cancellation or rescheduling questions, contact AMC Group and Hospitality at info@amcgroupsandhospitality.in or 8550009612.

Registered address: No.11, 1st Main Road, Green Orchards, Green Orchards Layout, Byrasandra, Bannerghatta Main Road, Bengaluru Urban, Karnataka - 560041.